FAQ

 

Are we Halal Certified?

At the moment, we are not halal certified. 

How long can the confectionery be kept?

A gift gallery only delivers the freshest confectionery.

Do bear in mind different types of confectionery have different shelves life.

Generally,

Cakes : 1 week (to be refrigerate)

Tarts: 1 week (to be refrigerate)

Biscuits: 1-2 months

Cakes

Can we reduce the sugar for your cake?

Our cakes are all made with reduced sugar. Any further reduce sugar level will affect the overall cake texture and stability.

 

What are the sizes available?

Our cake size come in 6”, 8” and 10”.

 

What is the weight of your cake?

Our cakes generally do not go by weight, as different flavours and ingredients used may weigh differently. We recommend cake sizes based on serving size and you may view the serving guide under the cake size selection from our product cakes list.


 

 

 

How long does my order take to reach me?

As we bake all our whole cakes fresh, orders must be submitted and paid in full at least 3 days in advance prior to delivery or self-collection date. (e.g. for delivery on Thursday, order must be made and paid by Monday).

For urgent orders, kindly email us at info@AGiftGallery.com or whatsapp 9099-9322 for availability

 

Do we provide Dessert Table?

Yes. For enquiry, please drop us an email at Info@AGiftGallary.com with the following details:

- Ideal Theme;

- Date and Time of Event / Venue

- Number of Pax.

 

Or call 9099 9322 for more enquires. We will reply your email in 1 or 2 working days

Do you cater to Corporate events/ Birthday Parties?

Yes we do.

Please do note that we only accept larger orders at least 2 weeks in advanced for events such as corporate, birthdays, parties and so on.

 

Gifts

  When should I order the gift(s) if I want the same day delivery?

 

 

*To provide the recipient’s contact information if recipient’s unavailability. 

* During Peak Season, your patience is required due to tight delivery schedule. 

 

However, we will still ensure that your gifts will reach the recipient’s doorstep on time.

 

 

·        When is the earliest date I can receive my Wall Art Painting?

For Wall Art Painting, backorder available. 

It requires 2-3 weeks delivery. 

Kindly provide recipient’s contact information once good(s) arrived.

Can we cancel or refund our orders?

Unfortunately, we do not accept any request for refund or cancellation, once payment is made.

All Good(s) sold are non-exchangeable and non-refundable.

 

What are the collection/delivery options?

Self collection is available at our store with no addtional charges, please contact us for more details.

Local Delivery

For local delivery, we engage third party delivery and delivery charges range from $25 onwards depending on location.

Shipping will be FREE for orders above $250.

International Delivery

We currently do not offer international shipping.

 

 

Self-Pickup

Self Pick location will be at Hougang MRT Station (Exit A) upon arrangement.

For more enquiry,

please do not hesitate to contact us via whatsapp 9099-9322.